Privacy Policy

Last updated on: April 23, 2020

Welcome to USA Tax Settlement's Privacy Policy. Thank you for taking the time to read it.
This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum. This Privacy Policy applies beginning January 1, 2020.

  • Where this privacy policy applies
  • Information we collect
  • Cookies and other similar data collection technologies
  • How we use information
  • How we share information
  • Residents of California
  • How we protect your information
  • How long we retain your information
  • Children's Privacy
  • Privacy policy changes
  • How to contact us
  • Where this privacy policy applies

    This Privacy Policy applies to websites, apps, events and other services operated by USA Tax Settlement. For simplicity, we refer to all of these as our "services” in this Privacy Policy. To make it extra clear, we've added links to this Privacy Policy on all applicable services.
    Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy -- not this Privacy Policy -- applies

  • Information we collect

    It goes without saying, we can't help you without some information about you such as basic details. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account.

  • Cookies and other similar data collection technologies

    We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features, and how you can better control their use, through your browser settings and other tools.

    Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a "Do Not Track” ("DNT") feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including USA Tax Settlement, do not currently respond to DNT signals.

  • How we use information

    The main reason we use your information is to deliver and improve our services. Additionally, we use your info to provide you with advertising that may be of interest to you.

  • How we share information

    Since our goal is to help you resolve your tax debt, the main sharing of users' information is, of course, within our company. We also share some users' information with service providers and partners who assist us in operating the services, with other USA Tax Settlement and, in some cases, legal authorities. Read on for more details about how your information is shared with others.

    1. With our service providers and partners

      We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.

      We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.

      We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.

    2. For corporate transactions

      We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

    3. When required by law

      We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

    4. To enforce legal rights

      We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

    5. With your consent or at your request

      We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.

      We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other USA Tax Settlement and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.

  • Residents of California

    If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please contact our customer care team. Please allow 30 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.

  • How we protect your information

    We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.

    We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

    We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately

    In order to ensure that our systems and your information are protected against unauthorized access, theft and loss, we implemented a bug bounty program.

  • How long we retain your information

    We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore. Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

  • Children's Privacy

    Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.

  • Privacy policy changes

    Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

  • How to contact us

    If you have questions about this Privacy Policy, please contact our customer care team.